tag:blogger.com,1999:blog-2882121064858276328.post9115746552975555564..comments2024-03-27T22:26:42.490-05:00Comments on Adverganza: No need to email Dan at SprintCatharine P. Taylorhttp://www.blogger.com/profile/14125774155585963079noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-2882121064858276328.post-74235120738901693992009-03-17T09:18:00.000-05:002009-03-17T09:18:00.000-05:00dan@sprint.com is a joke I am a sprint customer an...dan@sprint.com is a joke I am a sprint customer and i have to say that they have seriously slipped in service over the last 3 years, this last year i renewed my contract the sales rep sold me the simply everything plan for my 6 lines at a very good discount, i was very happy with the plan for the 3 months i had it then i got a call from sprint telling me i had to either cancel or change my plan cause they made a mistake and shouldnt have sold me the plan at such a discount ... <BR/><BR/>it took me 6 months to iron out all the errors sprint made in the contract they changed my plan without ever consulting me to a plan that didnt have anything close to what i had agreed to and was costing me a ton of money in comparison to what i had the only reason i even got the problem sorted out is because i kept following up to get it right and to top everything off when i renewed my contract half the phones they sent me were broken (their insurance company is a joke) <BR/><BR/>now that i got the problems sorted out after spending aprox 40 hours on the phone over 6 months they told me that they would not compensate me in anyway for the time i had to spend for the mistake that they made (i asked them for a treo pro at no charge and they offered me the same discounts i was already eligible for and tried to make me feel like i was getting a deal) i personally cant wait for my plan to expire cause i will never use sprint again i am a customer service specialist and i can say that this whole experience is the worst i have had with any with any company ... i just hope you are not their next victimAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-2882121064858276328.post-42183246437873963852008-09-23T20:03:00.000-05:002008-09-23T20:03:00.000-05:00it's amazing that goodby has submitted to creating...it's amazing that goodby has submitted to creating ceo-as-spokesperson advertising. it speaks volumes on the state of affairs in the ad industry.Anonymousnoreply@blogger.com